Event Location: 
Sheikh Jaber Al-Ahmad Cultural Centre, Kuwait
Event Date: 
10-11 December 2019
Event Location: 
Sheikh Jaber Al-Ahmad Cultural Centre, Kuwait
Event Date: 
10-11 December 2019
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Mr. Mohammad J Sear

Mr. Mohammad J  Sear Photo
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Mr. Mohammad J Sear
Associate Partner, Digital Government & Public Sector Advisory, Africa, India and Middle East, EY
Speaker 2019

Biography

Mohammad is focused on brining purpose to digital in government and public sector. He is a thought-leader in the areas of citizen centricity, digital government, citizen experience and digital service delivery, and an advisor to senior leaders in government and public sector.

He has obtained leadership training from the Harvard Kennedy School of Government and Harvard Business School, and holds a MBA.

He for 25+ years has been working and advising government organizations in the UK, Middle East, Australasia and South Asia on strategic and digital transformational challenges.

He in particular has helped government organizations become more citizen-centric and achieve operational excellence by harnessing conventional and digital capabilities, and the power of design thinking, and in particular has helped governments improve customer experiences by digitizing service.

Mohammad has authored a number of thought-leadership papers and articles, including "How Can GCC Governments Sustainably Deliver Better Citizen Experiences", "What is The Cure for a Better Patient Experience in the GCC", "Application of the Global Star Rating System for Public Services", "Enhancing Citizen Experience" and “Bringing Purpose to Digital in Government”.